Ordinarily, once an order has been validated, Wondershare's system will automatically send a registration e-mail within 1 hour. ![]() 3) A refund request claiming the failure to receive registration code within two hours of the order has been successful.However, Wondershare will exchange the purchased product for one the customer would like. Once an order is processed and fulfilled, it can't be canceled. ![]() As Wondershare cooperates with an independent payment platform, it's impossible to monitor authorization during payment. Wondershare recommends the customer contacts the card issuer if there is any suspicion of fraud or unauthorized payment.
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